Frequently Asked Questions
Will the Parcel Safe look out of place on the front of my house?
The box has been specifically designed to not look out of place wherever it is fitted. However with the unique letterbox & window stickers that are provided you have the option of fitting to the side/rear of the house or even the garage. The stickers guide the delivery person to the parcel safe!
How secure is the Parcel Safe?
Added security has been taken into consideration and the parcel safe is fitted with a 6 lever self locking stainless steel hasp style lock. This enables up to 1,000 different lock combinations. The lock interior has also been re-tooled in brass with a car ignition style lock cover to reduce the chances of dirt and dust entering the lock.
Each Parcel Safe is supplied with two branded keys. Key blanks are available. Email info@parcelsafeuk.com further information.
The fixing kit provided includes 4 screws, wall plugs, spacers and even a masonry drill bit, which enables the box to be fitted securely to a suitable wall. Testing has proved that it would be extremely difficult to remove the box from the wall. Part of the testing included trying to force the box off a wall, sitting a 20 stone man on the lid and various kick tests. The box survived all of these!
Does the box just come in one colour?
Yes, Green (British Racing). In order to keep the retail cost low the parcel safe is only available for now in one colour. This colour proved the most popular during extensive market research and product trials and fits in well with both brick and stone built homes
What are the dimensions and weight of the Parcel Safe?
The parcel safe is 58cm in width, 47cm in height and 24cm in depth with a capacity of 40 Litres. A fully boxed parcel safe weighs 8.5KG. This includes the fixing kit and masonry drill bit.
Do you give discounts for bulk orders?
Yes. Parcel Safe UK will negotiate for bulk orders and have the capability to deliver one unit, a pallet load or even a 40ft container load wherever in the world. Goods are sent direct from out 220,000 Square foot warehouse located centrally in the United Kingdom. Currently we offer both retail packaging and full mail order packaging ideal for mail order houses, shopping channels and ecommerce stores.
Can I buy these boxes in the shops?
The Parcel Safe is available from selected online retailers along with Garden Centers and DIY stores across the UK. An up-to date list of retailers can be found on the purchase page
What customer service can I expect from your company?
Parcel Safe UK aim to answer any questions or queries you may have. Parcel Safe UK is a UK based Limited Company. Our aim is to provide innovative solutions to everyday problems backed up with high levels of customer satisfaction which has already been proved with hundreds of satisfied customers and retailers. If you have any suggestions how we can improve the product please send your feedback to info@parcelsafeuk.com.
If my box is broken into is it covered by insurance?
For your peace of mind you should find that many Household Insurance Policies will classify the Parcel Safe as an outbuilding and therefore you will be covered. Please check with your own Insurance Company that this is so in your case. If it isn't, then they should be able to extend your Policy for a small payment.
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- Will the Parcel Safe look out of place on the front of my house?
- How secure is the Parcel Safe?
- Could the box get stolen?
- Does the box just come in one colour?
- What are the dimensions and weight of the parcel safe?
- Do you give discounts for bulk orders?
- Can I buy these boxes in the shops?
- What customer service can I expect from your company?
- If my box is broken into is it covered by insurance?
